Effective Date: 01/09/2025

Pride Embroidery Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact details (such as name, address, email address, phone number) when you contact us.

Order details (for embroidery and related services).

Technical information (such as IP address, browser type, and cookies) to improve website performance.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide services.

Process and manage orders.

Improve our website and customer experience.

Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Service providers who support our business (e.g., payment processors, delivery services).

Legal authorities if required by law.

4. Cookies

Our website may use cookies to enhance user experience. You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

Access, update, or delete your personal data.

Withdraw consent to processing where applicable.

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

7. Security

We take reasonable measures to protect your personal information against unauthorised access, use, or disclosure.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pride Embroidery Ltd. 

Email: prideembroiderystaff@gmail.com
Phone: 07521914893